Shipping Policies

Domestic Shipping:

Shipping charges vary based on the customer shipping addresss/city and total order weight. The exact charges city/state wise are displayed in the table below: 

Please allow 2-3 working days for your order to be dispatched by the Seller. 

The orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver. Orders requiring engraving or any customization will require additional time.

 The customer’s state may charge an OCTROI Duty on the top of the price of the item. These charges are beyond our control and can’t be reimbursed.

Domestic customers are responsible for any OCTROI Duty charged by your state government. We are unable to predict which shipments will be charged these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be charged.

Tracking:

An e-mail containing your package tracking information will be sent to you when your shipment has been dispatched. Please mail us at 
Info@durgapustakbhandar.com
 in case of any questions.

To cancel your order, you will have to get in touch with our Customer Support Team by sending an email to Info@durgapustakbhandar.com, stating your Order Number.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by durgapustakbhandar for re-delivery shall be claimed from the User.